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#95126: "Disconnected from Server, week after week after week"

fixed: バグは修正されました

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#	Status	Votes	Game	Type	Title	Last update

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2023年Aug4日 15:50 • JoysJoy • バグは未だ開発者によって再現できていません:

This problem is now on Day 3 without changing, but it has happened for many days in the last few months and really really needs addressing.

2023年Aug4日 15:52 • JoysJoy • バグは未だ開発者によって再現できていません:

imgur.com/a/BbYE9Qr

2023年Aug4日 16:04 • Fitz_of_Rage • バグは未だ開発者によって再現できていません:

I'm experiencing the same issues. It was happening last night at 2300 (UTC-5). Things were working normally this morning until 945 (UTC-5) when the issue started again. This affects both mobile and desktop. This is the 5th time I've had this issue in the last month, and it has been intermittent.

2023年Aug4日 16:06 • Albatraous • バグは未だ開発者によって再現できていません:

This has been happening to myself the past few days. Mostly after 13PM GMT

2023年Aug4日 16:08 • FaeRowan • バグは未だ開発者によって再現できていません:

I am getting "move recorded, waiting for update" every single turn based game I am in. I need to refresh the page.

I am playing on the app on an android

2023年Aug4日 16:09 • Albatraous • バグは未だ開発者によって再現できていません:

Seems to be if you refresh the moves are then shown, so likely an issue with the screen update.
Noticed when playing Can't Stop, it seems the logic is failing with Rolling new dice, as the options on my 1st throw were the only options going forward, even when I had spare tokens for other tracks.

2023年Aug4日 16:11 • tabicat • バグは未だ開発者によって再現できていません:

This has been happening to me since yesterday, on multiple devices.

2023年Aug4日 16:12 • Josh390 • バグは未だ開発者によって再現できていません:

After taking an action on every game, I receive the following notice and it never progresses unless I refresh the browser. This occurs on desktop and mobile.
"Move recorded, waiting for update..."

2023年Aug4日 16:13 • Grrreg • バグは未だ開発者によって再現できていません:

This has been happening to me as well, off and on, for the past few days. I am on Chrome for iOS.

2023年Aug4日 16:17 • nobby_84 • バグは未だ開発者によって再現できていません:

Same as others that have commented. Having to refresh after every single action on any game for the past week for me. Getting to be not worth my time.

2023年Aug4日 16:18 • tabicat • バグは未だ開発者によって再現できていません:

This also affects the chat window. I don't see new messages unless I reload the page.

2023年Aug4日 16:28 • jjfoley • バグは未だ開発者によって再現できていません:

Started 2-3 days ago. Now happens for every move I make, across all games. Includes middle steps, so if a choice needs to be made as a result of an action, Shift+R (on MacOS for the desktop app) or F5/refresh icon (on Chrome) is required for each interim step.

2023年Aug4日 16:30 • JoysJoy • バグは未だ開発者によって再現できていません:

I also can't see messages after sending them. Perhaps they are also stuck in the server?

2023年Aug4日 16:35 • Yellow_Snow • バグは未だ開発者によって再現できていません:

I am seeing this in every single turn-based game today. Some games are barely playable, after having to hit refresh multiple times per turn (everytime I see "Move recorded, waiting for update..."), some (like Luxor) won't work at all, when some of the information is lost when refreshing page and the game is stuck.
Chrome on Windows 10. Seeing the exact same behavior on Android.

Example game: boardgamearena.com/10/luxor?table=403778592

2023年Aug4日 16:36 • yowzah1 • バグは未だ開発者によって再現できていません:

Started yesterday, August 3, 2023, for me, and ongoing. Extremely annoying, enough so that I invoked a time joker for 4 days and will put BGA away for awhile until this is fixed. If it's not fixed, this will be a deal breaker.

2023年Aug4日 16:39 • LadySan • バグは未だ開発者によって再現できていません:

In both real time and turn based games, once I make a move it says "Sending move to server..." but in order for the move to register on my screen, I have to hit refresh. The same is true to see if my opponents have taken a turn. The same is true to send messages or to see if messages have been updated.

This is happening in every game I am or have played today Friday August 4, 2023.

2023年Aug4日 16:39 • yowzah1 • バグは未だ開発者によって再現できていません:

Forgot to include my tech details. I'm on a macbook pro, Ventura 13.3, Chrome 115.0. "Move recorded, waiting for update..." after every action, and need to refresh page to take the next step.

2023年Aug4日 16:46 • aluap_marie • バグは未だ開発者によって再現できていません:

I have to refresh between everything. It makes some games really difficult to play and is all around annoying. It says, "Move recorded waiting for update..." and doesn't ever update until I refresh.

2023年Aug4日 16:47 • GTSchemer • バグは未だ開発者によって再現できていません:

Admins know and are investigating -- it requires a refresh every AJAX call.

2023年Aug4日 16:48 • GTSchemer • バグは未だ開発者によって再現できていません:

Server admin says the refresh issue should now be fixed.

2023年Aug5日 18:48 • Ourob09 • バグは未だ開発者によって再現できていません:

J'ai un message "Déconnecté du serveur de jeu!" depuis ce matin. J'ai essayé de réinitialiser le navigateur, cache, cookies, historique, etc... Rien n'y fait!

2023年Aug5日 18:49 • Ourob09 • バグは未だ開発者によって再現できていません:

J'ai oublié de préciser : Firefox v116.0.1.

2023年Aug6日 15:26 • Fitz_of_Rage • バグは未だ開発者によって再現できていません:

Experiencing this issue again. 8/6/23 @ 9:25 (UTC-5)

2023年Aug6日 23:50 • Fitz_of_Rage • バグは未だ開発者によって再現できていません:

Happening again today. 17:45 (UTC-5)

2023年Aug6日 23:55 • crowdog • バグは未だ開発者によって再現できていません:

Hello,
When I play any game, my action (move) doesn't validate! It says "move saved. Waiting for update"... and nothing happens! I have to press "F5" every time to validate my move.
At "luxor", I can't play my turn even if I press F5.
Is this a bug? Or what should I do on my PC to remedy the situation?
I'd like to point out that I've tried this with two different browsers (Chrome and Edge) and the problem is the same. I'd like to point out that both my browsers are up to date.
Thanks for the answer.
Kind regards

Hello,
Lorsque je joue à n'importe quel jeu, mon action (coup) ne se valide pas ! il est indiqué "coup enregistré. Attente de mise à jour"... et il ne se passe rien ! Je dois chaque fois appuyer sur "F5" pour mon tour se valide.
A "luxor" même en appuyer sur F5 je ne sais plus jouer mon tour de jeu.
S'agit-il d'un bug ? ou sinon que dois-je faire au niveau de mon pc pour remédier à cette situation ?
Je précise que j'ai essayé avec deux navigateurs différents (Chrome et Edge) et que le problème est le même, je précise que mes deux navigateurs sont à jour.
Merci pour la réponse.
Bien à vous,

2023年Aug6日 23:59 • GTSchemer • バグは未だ開発者によって再現できていません:

Confirmed, same problem has happened again today (August 6).

2023年Aug7日 00:10 • kimaj82 • バグは未だ開発者によって再現できていません:

This just started for me today.

I am getting "move recorded, waiting for update" every single turn based game I am in. I need to refresh the page anytime I do anything, which can be 3-4 times per turn in my current game. (Burgundy)

I am playing on a tablet in the Silk Browser.

2023年Aug7日 00:21 • DebbieMJ • バグは未だ開発者によって再現できていません:

same issue as reported by others on all my turn-based tournament games - only way to make the moves take effect is a refresh after every move...games are also not notifying when it's my turn in spite of leaving the browser(s) open...I'm hopeful that any negative karma incurred during this period due to inadvertent time outs will be retrospectively removed...?

2023年Aug7日 00:27 • Chreotho • バグは未だ開発者によって再現できていません:

Same thing happened to me a couple of days ago, but today it is worse.
Instead of recording my move and requiring a refresh to see it, now it "says" Move recorded but if I refresh it goes back to the beginning of the phase as if I hadn't done anything.

Race for the Galaxy
Place a development

Mobile chrome Android.

2023年Aug7日 00:32 • Elonka • バグは未だ開発者によって再現できていません:

Same issue for me, using Chrome on Windows. Earlier today I kept getting "disconnected" errors (even though the game seemed to be playing fine). Then over the last hour or so, when playing turn-based games I get stuck in "Move recorded, waiting for update" and have to refresh the webpage after every move in order to progress. Which takes some fortitude!

Especially perplexing is that when I go to boardgamearena.com/serverstatus it banners, "The service is normal right now," when it clearly isn't. Often when I move between the "Number of moves played / games played / time spent" tabs, it shows the number of moves data, but the other two tabs just show up as blank. Then they come back, then they disappear again.

In checking "Number of moves" I see data for all the servers except for Server 1, which just shows as blank. I can't get any data on it, even when changing the timeframe to previous week/month/etc.

Looking at the other servers and comparing over the last week, it does look like we're coming off of normal peak usage, so it's my hope that as things lighten up, things will return to normal.

I do echo the request by some others above, it would be nice if there were a banner at the top of the BGA webpage (or maybe under News?) that says there is a slowdown and that the devs are aware of it and actively working the problem. Good luck!

2023年Aug7日 00:40 • figtree13 • バグは未だ開発者によって再現できていません:

For the past 12 hours or so I'm getting stuck at "move recorded, waiting for update" on both Windows (Chrome) and mobile (Chrome on Android).

2023年Aug7日 08:51 • lordalx • バグは開発者に確認されました:

Such behavior is a consequence of a transient network issue on one of the servers.

With our hosting provider, we are working to fix this at the moment, and we are closely monitoring the situation.

2023年Aug7日 14:10 • lordalx • バグは開発者に確認されました:

A network maintenance occured this morning (CEST), I home this should have solved the current incident, but we'll keep it under close monitoring for a week at least

2023年Aug9日 13:11 • sesc • バグは開発者に確認されました:

Problem seems to be back. A few minutes ago I tried to play some rounds in my turnbase games and after each input I had to press F5 to reload the updated game page showing my move before I could continue with the next action.

2023年Aug9日 13:12 • gsmatthijs • バグは開発者に確認されました:

For me the problem has also returned

2023年Aug9日 13:26 • anzzzz • バグは開発者に確認されました:

Stuck on "Move recorded, waiting for update", when refreshing the page, it does not record the points gained during that move.

2023年Aug9日 13:28 • Albatraous • バグは開発者に確認されました:

Problem is back. F5 solves the issue, but have to do this for every, single, move.

2023年Aug9日 13:55 • mangepatate • バグは開発者に確認されました:

I have the same problem, would it be on smartphone through the app or on computer with my netbrowser (Firefox or Safari). It's becoming really annoying !

2023年Aug9日 14:06 • Burning_Tyger • バグは開発者に確認されました:

Same here in my Railways of the World game. Every time i click something, it states "Move recorded, waiting for update", and it remains there indefinitely.

Screenshot:
photos.app.goo.gl/T3SSywYdTRPKbXJN9

Sometimes if I then refresh, it will move to the next state. But currently, while trying to deliver a good, it's not advancing. Refreshing requires I attempt the move again. It seems it is not possible to advance the turn until this issue is alleviated or resolved.

Thank you for your efforts to resolve this issue.

2023年Aug9日 14:23 • bagpiper20 • バグは開発者に確認されました:

Table #405193082
Move #59

Unable to use the paddock function in kingdom builder. After I select the tile I want to use the paddock on, I get "move recorded, waiting for update". If I refresh the page the tile is unselected.

2023年Sep19日 11:15 • lordalx • バグは修正されました:

this has been fixed and works properly from now on

2024年Jan2日 23:33 • runnaman • バグは修正されました:

This issue still occurs when connected to my work's internet. Using the same devices at home or on 5G, I can take turns as normal. I'm not sure if it's something about this specific internet causing the disconnect or if it's something with the BGA servers.

2024年Jan8日 03:53 • TheTTT • バグは修正されました:

This issue started occurring today. Every action requires a screen refresh.

2024年Jan8日 05:09 • jesslc • バグは修正されました:

It was working normally for months but it has just started happening to me again this morning. I have to refresh the browser after every single move again

2024年Jan8日 08:02 • stationary • バグは修正されました:

This started happening for me again on the morning of 7 January, on all tables. Looks like it is consistently broken when connected through wifi (desktop or mobile app), but works correctly using the app over cellular data (same device).

2024年Jan8日 23:24 • Timberline • バグは修正されました:

I have been getting this issue for the past 2 days, where every action I take I have to refresh in order to progress.

2024年Jan9日 02:42 • joeybee420 • バグは修正されました:

I have been having this issue as well the past 2 days at least when using the BGA site on my computer. Seem to work okay on mobile app

2024年Jan9日 06:52 • ITrust • バグは修正されました:

Unfortunately, despite the inform that the bug was fixed, like many other users here I am also still facing the original issue where every move in turn based games requires a page refresh to update the game board.

2024年Jan9日 23:22 • Zoe Ripley • バグは修正されました:

I'm also having this issue today. Need to refresh the page after every movement to progress.

2024年Jan10日 07:21 • Pryorblackwood • バグは修正されました:

I have the same problem! Since yesterday I cannot make a single move without having to refresh the page! Also I cannot see anything written in any chat without having to refresh.

2024年Jan15日 22:11 • blackrat • バグは修正されました:

Same issue today. Was intermittent yesterday, but constantly today I have to refresh to move on.

2024年Jan16日 03:21 • lanire • バグは修正されました:

Also seeing this

2024年Jan16日 05:45 • Matt in the Hat • バグは修正されました:

It's back again. "Move recorded, waiting for update..." and nothing more until refresh.
And I bet all the refreshes increase the load on the servers.

2024年Jan16日 06:31 • nanojluc • バグは修正されました:

I have the same issue each move. I need to refresh (f5) at each clic.

2024年Jan16日 07:40 • sphyle • バグは修正されました:

I also need to refresh every move, this is really annoying for games which needs high clicks.
Also chat is not updated until the page is refreshed.

2024年Jan16日 23:23 • runtly • バグは修正されました:

I have been having this problem all day today both on mobile and desktop

2024年Jan17日 02:07 • StabbinRabbits • バグは修正されました:

I have had this problem all day in every game that I play and every action that I take. "Move recorded, waiting for update". Then I have to refresh after every action.

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#95126: "Disconnected from Server, week after week after week"

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