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メトロ(Metro)の報告
#125927: "Game froze and no action can be done"
fixed: バグは修正されました
1
どういった内容ですか?
どうしましたか?以下から選んでください
ゲームのインターフェイスにアクセスできない箇所があった
詳細
• ブロックされたときの表示は何でしたか(空のスクリーン?一部のみのゲームインターフェイス?エラーメッセージ?)
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero.• あなたのブラウザは何ですか?
Google Chrome v125
報告履歴
2024年 6月 2日 7:15 • tiagovip • バグは未だ開発者によって再現できていません:
Link to the picture taken of the game: imgur.com/a/3dJUCmI
2024年 6月 2日 16:38 • 2_7182818 • これはバグではありません:
Thank you for your report.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
2024年 6月 2日 16:50 • tiagovip • これはバグではありません:
Hello! Yes, the problem is still happening. I tried to reload several times. And it occurs both in the app as well as in the web.
Regards
Regards
2024年 6月 2日 17:13 • 2_7182818 • バグは未だ開発者によって再現できていません:
Thank you for prompt response.
Then I need to contact BGA admin to know how to investigate this problem.
Then I need to contact BGA admin to know how to investigate this problem.
2024年 6月 2日 19:44 • tiagovip • バグは未だ開発者によって再現できていません:
Thanks! If I can help with anything, let me know.
2024年 6月 3日 17:17 • tiagovip • バグは未だ開発者によって再現できていません:
By the way, I'm keeping the game live. But it is being a hassle, as anytime I click in "next" in my per turn games, it goes to that match, and also now it says I'm out of time on it.
Thus, if this can be handled quickly, I thank you.
Thus, if this can be handled quickly, I thank you.
2024年 6月 4日 15:25 • 2_7182818 • バグは開発者に確認されました:
Sorry for taking long.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
2024年 6月 4日 15:41 • tiagovip • バグは開発者に確認されました:
I only remember drawing a second tile to use. Then I placed on a spot to see how it would go (trying places), but then the game didn't load. I refreshed, and was back in the game before I drew the tile. I drew it again (as I alredy knew what it was, and I was worry that if I did a different action, would break the game). The same thing happen, but now the loading never finished - maybe it was now, as you pointed out, considering I had 3 tiles, as I drew "twice" (even though it is the same tile, and for me, on the screen, only shows 2 tiles).
Anyway, I will leave the game, no worries.
Anyway, I will leave the game, no worries.
2024年 6月 4日 16:42 • 2_7182818 • バグは開発者に確認されました:
Thank you for the information.
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
2024年 6月28日 19:50 • 2_7182818 • バグは修正されました:
I added verifying logic and output error log to investigate later.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
2024年 6月29日 5:41 • Ninon888 • バグは修正されました:
I had exactly the same mistake.#128739. Description 4 Jun 2024 16:41 • tiagovip describes my situation exactly.
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